Right of withdrawal

Convenience translation for information purposes only. The German version is the legally binding one.

I. Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day

• on which you or a third party named by you, who is not the carrier, took possession of the goods, if you ordered one or more goods as part of a single order and they are delivered together;
• on which you or a third party named by you, who is not the carrier, took possession of the last good, if you ordered several goods as part of a single order and they are delivered separately;
• on which you or a third party named by you, who is not the carrier, took possession of the last partial shipment or item, if you ordered a good that is delivered in several partial shipments or items;
• on which you or a third party named by you, who is not the carrier, took possession of the first good, if you concluded a contract for the regular delivery of goods over a fixed period.

To exercise your right of withdrawal, you must inform us (phil goods, proprietor Philipp Berief, Göhrener Str. 11, 10437 Berlin, Germany, phone: +49 (0)30-2836072, email: mail@phil-goods.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email).

To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

II. Consequences of withdrawal

If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery we offer), without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal. For this repayment we use the same means of payment you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or you have supplied evidence that you have sent them back, whichever is earlier.

You must send back or hand over the goods to phil goods, proprietor Philipp Berief, Göhrener Str. 11, 10437 Berlin, Germany without undue delay and in any event no later than fourteen days from the day on which you notify us of the withdrawal. The deadline is met if you send the goods before the fourteen-day period has expired. You bear the direct cost of returning the goods. You are only liable for any diminished value of the goods if this results from handling that is not necessary to establish the nature, characteristics and functioning of the goods.