Skip to content
phil goods
  • Info
    • About us
    • Film
    • Press
      • Publications
      • Downloads
    • Shipping
    • Payment Methods
    • Terms and Conditions
    • Right To Cancel
    • Site Notice
  • Shop
    • All Products
    • Celebrity Cookie Cutters
    • Landmark Cookie Cutters
    • Sets of 5 Cookie Cutters
    • TV Tower Stacking Toys
  • Shopping Cart
  • Checkout
  • My Account
  •  Language: English
    •  Deutsch Deutsch
    •  English English

Right To Cancel

​

Cancellation policy



I.Right of cancellation
You have the right to cancel this contract within fourteen days without giving reasons.
The cancellation period is fourteen days starting with the day
• on which you or a third party named by you that is not the forwarder took possession of the goods if you ordered an item or several items in the context of a single order and the item/items are delivered at the same time;
• on which you or a third party named by you that is not the forwarder took possession of the goods if you ordered several items in the context of a single order and the items are delivered separately;
• on which you or a third party named by you that is not the forwarder took  possession of the last piece of the delivery or the last item if you ordered an item that is delivered in several partial deliveries or pieces;
• on which you or a third party named by you that is not the forwarder took possession of the first item if you concluded a contract on the regular delivery of items beyond a determined period of time.

In order to exercise your right of cancellation, you must inform us (phil goods, Inh. Philipp Berief, Göhrener Str. 11, 10437 Berlin, Germany, telephone: +49 (0)30-2836072, e-mail: mail@phil-goods.com) via an explicit statement (e.g. a letter sent by mail, a fax or an e-mail) to cancel this contract. To do so, you may use our sample cancellation form; however, this is not obligatory.

> sample cancellation form (PDF) download

To view the sample cancellation form, you will need the free Adobe Acrobat Reader, which you may download here: Adobe Acrobat Reader

Alternatively, you may also send this cancellation form: fill in and submit www.phil-goods.com/en/widerrufsformular. If you use this option, we will immediately (e.g. via e-mail) send you a confirmation of receipt of your cancellation. In order to keep the deadline, it is sufficient that you send the notice on the use of cancellation right prior to the lapse of the cancellation right.

II. Consequences of cancellation
If you cancel this contract, we will be obliged to immediately refund all payments that we received from you, including delivery costs (except for additional costs that were incurred due to the fact that you desired a different kind of delivery differing from the cheapest standard delivery that we offer) and within fourteen days at the latest starting with the day on which we receive the notice of cancellation of the contract. For this refund, we use the same payment method that you applied for the original transaction unless something else was expressly agreed upon. This refund will in no case involve charges for you. We may withhold the refund until we receive the goods or until you provide evidence that you dispatched the goods, depending on which is earlier. You must immediately send back or hand over the goods within fourteen days at the latest, starting with the day on which you give notice of the cancellation of the contract to phil goods, Inh. Philipp Berief, Göhrener Str. 11, 10437 Berlin. The deadline is kept if you dispatch the goods within the period of fourteen days. The return of the goods is at your direct expense. You will only have to pay for a possible loss of value of the goods if such loss of value is attributed to a use that was not required for the examination of the properties, features and functionality of the goods.

Theme by Colorlib Powered by WordPress
Auf dieser Website werden Cookies verwendet. Wenn Sie der Verwendung von Cookies zustimmen, können Sie die Website besser nutzen.Akzeptieren Read More
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Non-necessary

Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.